Powering Global Growth with Multi-Currency Salesforce
Mint Consulting partners with IRIS Software to deliver a multi-currency Salesforce transformation, enabling global revenue processes, simplifying complex pricing, and supporting scalable international growth.
Summary
Mint Consulting supports IRIS Software with a multi-currency Salesforce transformation, enabling global revenue processes across multiple regions, simplifying complex pricing operations, and creating a scalable platform for international growth.
About IRIS
IRIS Software is a global software provider delivering business-critical solutions across accountancy, education, HR, payroll, and enterprise sectors. Operating internationally across multiple markets, IRIS requires Salesforce to support increasingly complex commercial models, regional sales operations, and multi-currency revenue processes at scale.
Details
Challenges
A Multi-Currency Operation Without Multi-Currency Support
Operating across USD, CAD, EUR, GBP, and beyond, IRIS needed Salesforce to match the complexity of their global commercial model. The existing setup simply wasn't structured to handle it.
A Fragmented Salesforce Landscape Creating Billing Risk
Multiple Salesforce instances connected to different billing systems created a web of potential sync errors, putting data accuracy and revenue integrity at risk across global operations.
Too Much Manual Effort in Quotes and Approvals
Currency localisation, quote documentation, approvals, and downstream order processes all demanded significant manual intervention, slowing the sales cycle and introducing unnecessary risk at every step.
A Platform That Couldn't Keep Pace With Global Ambition
As IRIS continued to expand across regions and currencies, it became clear the existing Salesforce architecture wasn't built to scale. A future-ready foundation was needed to support what came next.
Solution
A Salesforce Transformation Built for Global Commerce
Mint designed and delivered a end-to-end Salesforce transformation with multi-currency commercial operations at its core, giving IRIS the architecture needed to operate consistently and confidently across international markets.
Full Currency Enablement Across Every Commercial Process
Salesforce was configured to support multiple currencies across pricing, quoting, approvals, and order processes, with each element aligned to the specific requirements of the regions IRIS operates in.
US Product Bundles Migrated Into a Unified Global Model
Mint supported the setup and migration of US-specific product bundles into a single, consolidated Salesforce framework, simplifying product management and reducing the overhead of maintaining market-specific configurations.
Architecture Designed for Org Consolidation
The solution was built with global consolidation in mind, laying the groundwork to bring multiple Salesforce instances together into a more unified international operating model and eliminate the fragmentation creating billing risk.
Commercial Processes Adapted for Local Requirements
Quote outputs, approval workflows, and order documentation were tailored to support currency-specific formatting and regional compliance requirements, ensuring every market gets what it needs without bespoke workarounds
Outcomes
Multi-Currency Selling at Global Scale
IRIS can now manage complex international sales processes across multiple currencies with far greater consistency, accuracy, and control than was previously possible.
Pricing and Products Managed on One Unified Platform
Regional pricing and product models are now handled within a single Salesforce framework, giving commercial teams the flexibility to adapt to local market needs without fragmenting the wider operation.
Manual Effort Taken Out of the Commercial Cycle
Automation and standardisation across quoting, approvals, and order workflows have significantly reduced the manual intervention that was slowing deals down and introducing unnecessary risk.
A Platform Ready for Wherever Growth Takes IRIS
With a scalable, future-ready Salesforce architecture now in place, IRIS has the foundation to pursue continued international expansion without the operational complexity that once came with it
Additional Value Delivered
Improved global commercial governance:
A more unified Salesforce structure gives IRIS better oversight across regional business units and international sales activity.
Future-ready revenue architecture:
The transformation positions IRIS to support further enhancements in CPQ, billing, and global revenue management as business needs evolve.
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